How do you ship zero-waste?

All of our shipping materials are zero waste, and we hold our vendors to the same strict packaging standards.  

• Box/Mailers: 100% post consumer recycled, curbside recyclable, and compostable paper/cardboard.  
• Packing Material: 100% post consumer recycled, curbside recyclable, and yard compostable paper. 
• Tape: Paper Tape with biodegradable adhesive 
• Shipping Label: Label and Backing are 100% post consumer recycled thermal paper.  It is easy to peel off and curbside recyclable. 

Do you ship internationally?

Not yet, but we are working on it.

Isn't shipping bad for the environment?

We only offer USPS as a shipping option.  This ensures that we utilize existing routes throughout the US.  By not putting additional fleets of vehicles on the road to deliver parcels, it means that no additional carbon is being emitted.  Additionally, partner with a carbon neutral shipping service who plant a certain amount of trees based on how many parcels we have sent annually to offset our carbon footprint.

How long will it take for my package to arrive?

your package will arrive in 3-10 business days.  You will receive a confirmation email with tracking information to the address provided for your order.  Contact us at info@themattershoppe.com if something seems wrong, were here to help.

You're a sustainable shop, so why are you promoting consumerism?

We encourage our customers to use what they have and buy what they need.  

For instance:

"I ran out of shampoo."  

"We have a couple of zero-waste shampoo options available"

Why are sustainable products so expensive?

There is a long answer and a short answer to this question.  In a nutshell:

•  Sustainable brands and ethical labor practices cost more.
• Quality reusable materials cost more than disposable materials
• There is not yet a high enough demand for sustainable products, therefore vendors who make specialty sustainable products have to invest more in the in new production technology/packaging/equipment.
• We are a reseller who sell at the instructed price of our vendors, this pricing structure is called MSRP.  If we made our product in-house, we could charge based on lower production costs.
• Some of our vendors are artisanal small businesses who aren't often able to buy supplies in high volume.